VGC Loading/Liquidating Etiquette for Dummies

Over the past couple of days, traveling to quite a few local Rite-Aids and Wal-Marts to unload a couple of VGCs, I have had several conversations with CSRs behind the register that leads me to believe that the "common sense" for liquidation via Serve and similar methods is not that common. I would like to take a moment to try and give back to this truly awesome community and put together a short list of dos and don'ts for liquidating via Serve/etc. in the spirit of not having our newest method of Serve liquidation (at Rite-Aids) disappear.

I hunted around quite a bit for a similar list, but only found tidbits here and there, nothing consolidated. Feel free to disagree/comment/downvote if you don't think this is a good list, but I truly feel that the list below is accurate.

Golden Rule: Never unload more than 1 VGC per visit/shift.

• Unloading multiple debit cards in one transaction is simply not a good idea, for a multitude of reasons. If you absolutely mustunload more than 1 VGC at your local store, do not just go through the line again with a new cashier, rather, come back when shifts have changed so you can be sure not to run in to the same people.
  . Never unload a VGC when a store manager is running your kiosk.
• They will be the ones most likely to enforce all of the rules, and will request that you show them an embossed Debit card most of the time.

Which brings me to my next point:

If your cashier asks to see the "debit" card you are going to load with before swiping, never show them your VGC; just hand them a real debit card.

• At this point, you are stuck using that card for the transaction. If they asked you the amount to load before showing them the card, and you gave them a higher amount than you are comfortable with, just purposefully type in the wrong PIN a few times, then say you will have to call your bank to get it sorted out. If they did not ask the amount first, just load like 5 bucks or whatever is convenient.
  Always be polite and cordial to your cashier.
• Chat them up, engage in small talk. If you plan on coming back to this store on a regular basis, then, just like any other place you frequent regularly, you want to built positive relationships with those you interact with a lot.

Popular reccomendation: Don't hog the KATE/unload 5 cards at once if you have a line behind you

• brandiniman 9 points an hour ago*

Needs to add: Don't hog the KATE, if someone is waiting behind you, don't continue to load 5 more cards. Get in line like a normal customer and don't draw attention.

Hope this helps for those that are new to this method of MS

Cheers

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